Customer Service Associate-Rocky Mount,NC | Hiring

Position in Rocky Mount, NC

Fast Facts

• Experience: Entry-Level (Training in Rocky Mount).
• Job Title: Customer Service Associate
• Worksite: Rocky Mount, NC
• Status: New Rocky Mount listing (actively interviewing).
• Hiring Organization: Office Depot
• This Rocky Mount-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Office Depot team in Rocky Mount, NC is growing.
• Benefit from working in Rocky Mount, a key hub for the Retail Sales industry.

Pay & Perks

• Salary: $16-$18/Hour (approx. $36.6k/Year)
• Benefits: This role offers a competitive benefits package.
• Clear growth pathways at our Rocky Mount office.

What You'll Do

• This role centers on your professional skills within the Retail Sales space in Rocky Mount.

Support the Success of Local Businesses

About Office Depot

We are a leading provider of business services and supplies, dedicated to empowering small business owners, educators, and professionals. The Customer Service Associate is the knowledgeable guide who helps our clients find the exact tools they need to succeed. When you embark on an entry-level career in retail jobs with Office Depot, you are joining a professional, service-oriented team focused on solutions.

Job Summary

We are actively seeking helpful, tech-curious, and highly communicative individuals to join our sales floor. As a Customer Service Associate, you will be trained to navigate our expansive inventory, from basic supplies to tech hardware and office furniture. You will serve as a solutions expert, delivering the signature reliability that sets Office Depot apart in the business retail industry. This is an engaging role perfect for those who enjoy problem-solving and assisting professionals.

Comprehensive Responsibilities

• Proactive Engagement: Approach browsing customers in the aisles to offer personalized advice, locate specific ink and toner cartridges, and suggest necessary supplies.
• Technology Support: Assist customers with basic questions regarding printers, software, and networking hardware, pointing out key features and benefits.
• Merchandising & Upkeep: Execute continuous floor recovery, ensuring shelves are fully stocked, paper reams are stacked neatly, and pricing labels are accurate.
• Omnichannel Fulfillment: Support the store's digital operations by swiftly picking and staging "Buy Online, Pick Up In Store" orders.

Industry-Leading Benefits & Salary

Your helpfulness and product knowledge are heavily rewarded:

• Salary: Competitive starting pay of $15.50 to $18.00 per hour.
• Exclusive Discounts: Generous employee discount on tech products, office furniture, and printing services.
• Career Progression: Clear pathways to Print Services Supervisor or Store Management roles.
• Health Coverage: Comprehensive medical, dental, and vision insurance for eligible full-time and part-time associates.

Requirements & Qualifications

• Must be at least 18 years of age upon application.
• No prior retail or office supply experience required—we will teach you the product knowledge you need.
• Must possess a genuine passion for customer service, an interest in business technology, and a friendly demeanor.
• Physical capability to stand, walk, bend, and lift up to 40 pounds (such as boxes of copy paper) during a shift.